We strive to deliver orders within the Benelux within 1-3 business days. For products that are not in stock, we have a delivery time of up to 10 business days unless otherwise stated on the product page.

If you would like to return or exchange your order for any reason, we are here to help! We offer free returns within 30 days of purchase. If the 30 days have passed and you are still not satisfied with your product, please contact us so we can find a solution together.

If you need to return or exchange your order for any reason, we're here to help! We offer free returns within 30 days of purchase.

The returned items must not show any visible signs of wear or use.

You can submit a return request as follows:

Click on the account icon in the store navigation or click here .

1. Log in to your account:
   1. Enter your email address in the 'Email' field and then click 'Continue'.
   2. In your email account, open the email sent from our store and copy the six-digit verification code.
   3. Return to the webshop and enter the verification code.
   
   


2. Click on the order for which you wish to submit the return.
   
   


3. If your order contains more than one item, select the items you wish to return.
   
   


4. Select a reason for the return and add a note for the store.
   
   


5. Click on 'Submit application'.

If your return request is approved and needs to be sent, you will receive an email with shipping instructions and a return label. Once the product is returned, you will receive a refund.

Our products are specially selected for their durability, reliability and ease of use in extreme conditions. Products that will not let you down while you are in the middle of untouched nature with your vehicle.

Yes, we offer a guarantee on all our products. All Victorinox knives and tools even come with a lifetime guarantee. Although the duration of the guarantee varies per product, we guarantee that all items meet our high quality standards. If you have any questions about the guarantee, please do not hesitate to contact us!

We are happy to help you choose the right tools! Feel free to contact our customer service for personal advice. We are happy to share our experience with you.

Huurobjecten (en eventueel de inhoud ervan en accessoires) zijn niet verzekerd via de verhuurder of de organisatie van de verhuurder, maar vallen onder de eigen verzekering (inboedel-, reis-, en/of autoverzekering) van huurder. Dit geldt tevens voor schade aan objecten van huurder of derden die veroorzaakt wordt door het gebruik van gehuurde object(en). Zie ook de algemene voorwaarden.